Many people credit T-Mobile with bringing fresh life to the cellular service industry as the “Uncarrier.” They eliminated two-year contracts while resurrecting unlimited data plans. They’ve also made considerable strides to improve their coverage map and performance and launched the first national 5G network.
So it’s no surprise that each quarter, T-Mobile sees its subscriber count grow. But another company, Metro, offers many of the same features at lower prices, and it runs on T-Mobile’s nationwide network. The company is Metro (formerly MetroPCS). T-Mobile owns Metro and operates it as a prepaid service provider. Subscribers can find a range of plans to match all budgets and needs.
Read on to learn more about T-Mobile and Metro to decide which is the best fit for you.
Note: MetroPCS has recently been renamed Metro by T-Mobile. We’ll use both names interchangeably throughout this article.
Quick Comparison: MetroPCS v. T-Mobile
Although T-Mobile owns Metro, it’s important to remember that they are not the same. Here’s a quick overview of the advantages of each provider:
- A large variety of plans across different prices
- Most plans cost less than T-Mobile plans
- Includes data-saving features to prevent overages and stay inside allotments
- Offers more budget phones
- Offers month installment plans for devices
- Excellent customer service record
- Better additional options like international talk, text, and data add-ons
- T-Mobile customers receive priority on the network over Metro
- Extra perks for T-Mobile customers specifically
MetroPCS vs. T Mobile: Coverage
T-Mobile’s made great strides over the last few years to improve its coverage and performance. In recent industry studies, T-Mobile generally ranks second or third in areas like 4G LTE availability and data speed. Network availability and performance are all near the top of all providers. In some areas, T-Mobile even has better speeds and reliability than Verizon and AT&T.
Metro uses T-Mobile’s network, so performance and coverage are similar in most places. Put simply, customers of either provider should have any issues. 4G LTE speeds are available across the country, including in many rural areas. In testing, Metro has been determined to provide similar speeds and coverage as T-Mobile.
One area T-Mobile outshines Metro is network usage. Although they use the same network, T-Mobile prioritizes its own customers over Metro.So Metro customers may experience slower speeds, particularly during periods of network congestion.
Likewise, deprioritization hits Metro without warning. You might be in the middle of watching your favorite movie and suffer bandwidth problems. Fortunately, this doesn’t happen very often.
In fact, average users would notice much of a difference during deprioritization. However, power users who have significant data needs may see issues.
For the highest data speeds without compromise, T-Mobile wins the performance battle—but not by much.
Looking at any provider’s phone plans can be enough to make your head spin. Metro offers prepaid plans. T-Mobile offers both prepaid and postpaid plans.
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T-Mobile’s three basic postpaid plans are Essentials, Magenta, and Magenta Plus, ranging from $60-80 for individual lines (along with discounts for family lines) that includes unlimited talk, text, and 4G LTE data among other features.
Along with these, there is the Unlimited 55+ from T-Mobile, which gives seniors two unlimited lines for $55 per month, if you’re over 55 years of age.
To make things a little more confusing, T-Mobile also offers two prepaid plans under its own name. They range from $40 per month for 10 GB of LTE data to unlimited 4G LTE data for $50 per month.
Finally, T-Mobile has a pay-as-you-go plan that starts from $3 month for talk and text with the option of adding data to your plan.
Metro PCS: Plans
All-Metro plans are prepaid and range from $30 to $60 per line with discounts for multiple numbers.
At $30 per month, subscribers receive unlimited talk and text with 2GB of 4G LTE Data. $40 bumps this up to 10 GB of LTE data. Finally, the $50 and $60 plans included unlimited everything with the $60 plan offering personal hotspot capabilities.
Metro has also included additional perks like Google One Storage and Amazon Prime for the unlimited plans.
For individuals, Metro is the best option from a price standpoint. Many people don’t need unlimited data so they can take advantage of more affordable plans. Even looking at side-by-side full unlimited plans, individuals can save $20 per month with few disadvantages by adopting for Metro instead, making it a better choice for budget-conscious consumers.
Family plans are quite similar. Unlimited data on four lines costs $140 on MetroPCS vs. $160 on T-Mobile. Once again, the performance and data differences are negligible, while Metro offers better savings.
Metro PCS vs. TMobile: Customer Service
Although T-Mobile owns Metro, each company handles customer service separately. You can’t contact one for help with the other. With T-Mobile, you get broader solutions and options across the board. You can find help on the phone, online, in-store, on social media, or in their user forum.
And it’s never too difficult to reach a human being for help. T-Mobile easily wins in the service department. Overall, T-Mobile is a consistent winner in customer service not just against Metro, but among all cellular providers.
With that said, Metro’s customer service isn’t bad, it’s just not as good as T-Mobile. Metro doesn’t have an online chat option, and social media responses can still be pretty slow. Likewise, phone wait times can be lengthy.
Ask yourself how often you need customer service. Most prepaid customers are pretty low maintenance, and you can do a lot on their website before ever needing the assistance of an agent.
Customer Service Numbers:
- T-Mobile: 1 (800) 937-8997
- Metro: 1 (888) 863-8768
What Phones Are Available?
All carriers offer a bring your own phone policy.
T-Mobile also offers the latest smartphones and great deals on them. They have a huge selection of top smart phones, including iPhone, Samsung, and OnePlus devices.
You can finance phones from T-Mobile over monthly installments or pay upfront. Depending on the time of year, you can find additional discounts, promotions, and budget options.
With T-Mobile offering monthly installments you could look into getting an upgrade. You can sell your Samsung or sell your iPhone using that money as a down payment towards a newer model like a Galaxy S21 or iPhone 12 Pro Max.
Metro’s selection is less diverse. Instead, they specialize in budget devices. You’ll be able to find a handful of flagship phones, but most of their inventory consists of decent smartphones that cost less than $200.
You can definitely find something to fit your needs. Unfortunately, monthly installments aren’t available but you won’t find cheaper devices through any other carriers.
What About the Perks?
It might surprise, but both T-Mobile and Metro offer subscriber perks. There’s a slight difference in approach, however. T-Mobile customers may pay a premium to access perks that improve customer experience. On the other hand, Metro customers are usually looking for ways to save as much as possible. The perks offered by both companies reflect this.
T-Mobile Tuesdays give Magenta and Magenta plus subscribers select freebies each week like discounted cinema tickets and free food at significant chains.
Families can also receive an account credit for limiting data usage. All T-Mobile plans come with free music streaming and either SD or HD video streaming. Magenta Subscribers also receive Netflix and in-flight WiFi.
MetroPCS perks focus on saving data. Using the data maximizer streams video at lower resolutions to ensure you stay within your plan. There’s also free music streaming on select apps for additional benefits. Metro does have affordable international plans, but T-Mobile has better overall coverage abroad.
The top Metro plans also include Amazon Prime and Google One, which is a $15 monthly value. This is an excellent option for customers looking to maximize their Metro plan.
Final Thoughts: MetroPCS vs. T Mobile
Both T-Mobile and Metro are great options. Both also offer incredible savings compared to providers like Verizon and AT&T.
Overall, T-Mobile is a better choice for consumers looking for a top-tier experience. You can get unlimited data, text, and calling for between $60-80 per month. You can also take advantage of great other perks and discounts. And if you’re looking for the newest smartphone with the fastest unlimited plan, T-Mobile is the best choice not just between itself and Metro, but all carriers.
On the other hand, Metro is a great option for saving cash each month and minimizing your monthly commitment. You can pay month-by-month, choose a limited or unlimited plan, and have great discounts compared to what T-Mobile offers. You can even buy a budget smartphone through them and get a reliable phone that won’t break the bank.
Choosing between these two carriers can be tricky, and many customers may find themselves in a gray area. With Metro, you will save money, but may suffer deprioritization, miss extra perks, and have a reduced customer service experience. Nonetheless, Metro is the best budget carrier in every measure, so go with them if the cost is your primary focus.
Ultimately, you really can’t go wrong with either MetroPCS or T-Mobile, and both do offer no-contract prepaid plans so you can try them out to see which you like better. That’s the beauty of going with the famous “Uncarrier” one way or another!
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Actually, T-Mobile has been the parent company of Metro since 2013. So, our customers have been enjoying the T-Mobile network since then. Do I as a current customer need to do anything? Customers have the option of doing nothing and will continue to receive the same great service they have enjoyed from Metro.Why T-Mobile is the best carrier? ›
T-Mobile had the best average download speed across all tests at 264.4Mb/s, beating out Verizon's average speed of 156.8Mb/s and AT&T's average speed of 79Mb/s. T-Mobile also had average upload speeds that beat out Verizon and AT&T.Is Metro by T-Mobile same as MetroPCS? ›
Introducing Metro™ by T-Mobile, with New Unlimited Plans, Amazon Prime and Google One. What's the news: MetroPCS is becoming Metro by T-Mobile and introducing two new all-unlimited rate plans with tiers that include the many benefits of Amazon Prime and Google One.Who has better service than T-Mobile? ›
Generally speaking, Verizon has more expansive coverage than T-Mobile, especially in rural areas. With that said, T-Mobile has improved its network to better cover highways, even boasting it has twice the 5G coverage on highways compared to Verizon. You can check out each carrier's LTE and 5G coverage map below.Can I switch from Metro to T-Mobile? ›
Yes, it is possible to keep the number you already have from another wireless or landline carrier. First, check if your existing number is eligible for transfer to T-Mobile. If it is, simply follow the on-screen instructions displayed during check-out to authorize the transfer. We'll do the rest.Can I switch from Metro to T-Mobile and get a free phone? ›
Yes, you will have no problem doing this. T- Mobile and MetroPCS are the same network.Is it worth switching to T-Mobile? ›
Should You Sign Up for T-Mobile in 2021? T-Mobile's plans are an excellent value, especially compared to Verizon and AT&T, and especially for families. T-Mobile offers a great selection of features at an affordable price, and their network improvements make them more competitive than ever before.Who has the best 5G network 2022? ›
T-Mobile U.S. wins 5G Availability with a score of 40.4% and 5G Reach with 7.8 points on a 10 point scale. The operator also saw the second greatest improvement in 5G Download Speed between the first half of 2021 and 2022 — an increase of 98.9%, 5.2 percentage points behind the front- runner, Croatia's HT.Is T-Mobile good coverage? ›
For most Americans, T-Mobile's coverage is excellent. A mere 8% difference in nationwide area coverage between the first- and third-place networks is very little in terms of population coverage. As mentioned, T-Mobile provides network service to 99% of Americans, offering fast 4G LTE speeds and broad 5G coverage.Why is Metro by T-Mobile so slow? ›
If the speeds on your MetroPCS connection are slowing down, it can result from a poorly configured Access Point. Access Points are how the phone connects to your network, and when these settings are correctly configured, the connection becomes optimal. You can only do this on Android.
All T-Mobile and Metro by T-Mobile plans include access to 5G at no extra cost.Do T-Mobile phones work on Metro? ›
Can I use a T-Mobile phone on my Metro PCS account? Yes, BUT the T-Mobile phone must first be fully network unlocked (or SIM unlocked) before it will work on Metro.Who is the #1 cell phone carrier? ›
Verizon Wireless is our best cell phone provider for 2021, and has been at the top of our guide for the past three years. Why? It's one of the biggest, sure, but it gets superior scores for reliability, speed, and network coverage.Who has the best 5G service? ›
T-Mobile takes the cake for 5G with unparalleled cellular coverage and good speeds. Finally, Verizon boasts the best 4G LTE network overall and the fastest—but not widely available—5G availability.Is T-Mobile better than Verizon 2022? ›
T-Mobile offers the fastest wireless upload and download speeds of any major network. We sampled tens of thousands of wireless users and T-Mobile averages a 32.7 Mbps download speed and 12.9 Mbps upload speed. Verizon, on the other hand, averages a 32.2 Mbps download speed and 10.0 Mbps upload speed.Is T-Mobile getting rid of Metro? ›
T-Mobile US (NYSE:TMUS) plans to shut off the legacy CDMA network of its MetroPCS prepaid brand on June 21, earlier than expected. The carrier still needs to shut down the CDMA network in three major markets.Is Metro a good carrier? ›
How good is Metro performance? Metro hops on the T-Mobile network for great speeds and coverage, most of the time. Metro uses T-Mobile's network, which is the weakest of the big three networks when it comes to coverage, but still covers 62% of the country.Is T-Mobile Metro truly unlimited? ›
Metro by T-Mobile is T-Mobile's prepaid brand and uses T-Mobile's 5G network. While the company does have lower-priced data-capped plans (2 GB and 10 GB of data a month) available, Metro by T-Mobile's featured plans offer unlimited calling, texting, and high-speed data.What carrier is offering free phones? ›
What companies give you free phones? Several carriers offer free phones through the government's Lifeline program. These carriers include Assist Wireless, Assurance Wireless, enTouch Wireless, and True Wireless, among others.How much are upgrades at MetroPCS? ›
Upgrade fee- $10 and plus taxes.
Existing customers can add new lines to their account by visiting a Metro by T-Mobile store or by calling Customer Care at 1-888-8metro8. Is there an activation fee? Currently, there is no fee to activate when you use the Online Activation Tool.Which is better T-Mobile or AT&T? ›
Overall, including LTE and 5G networks, T-Mobile delivers faster data speeds than AT&T, according to network testing site, Ookla. T-Mobile delivered median speeds of 116.54 Mbps download speeds in Q2 2022, while AT&T is significantly slower at 54.64 Mbs.What Towers does T-Mobile use? ›
T-Mobile uses AT&T's towers, depending on the location. Most telecom carriers lease towers from other companies, including their competition, because sometimes it's more cost-effective to lease than buy.Will AT&T pay off my phone if I switch 2022? ›
AT&T doesn't currently pay off all or a portion of any termination fee, but it will give you a $250 bill credit per device you bring for your plan. This could go toward any cancellation fees or device payment plans you had with your prior provider.Which carrier has the strongest signal? ›
Verizon's 4G LTE network has the best nationwide coverage, covering 70% of the U.S. Whether you're a city dweller or rural resident, chances are you'll enjoy top-notch signal strength. In the eastern part of the United States, Verizon delivers reliable coverage for both rural and urban residents.Which cell phone has the best reception 2022? ›
So, which 5G network is the best right now, in 2022? The short answer is: T-Mobile, which has the best overall 5G coverage and the fastest average 5G speeds, according to OpenSignal.Is T-Mobile 5G the best? ›
T-Mobile is America's largest, fastest, and most reliable 5G network, with more 5G network awards than any other carrier. Independent experts agree, we're the leader in 5G coverage and speed.What do people say about T-Mobile? ›
Overview. T-Mobile has a consumer rating of 1.94 stars from 854 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about T-Mobile most frequently mention customer service, new phone and sim card problems. T-Mobile ranks 184th among Mobile Phones sites.What state has no T-Mobile coverage? ›
They try their best to hide the fact that their expansive 5G map has a Nebraska-sized hole in it. At the end of their commercial, they cover up Nebraska with their logo. But it's pretty easy to see that there are 47 states in the continental US that look like they're getting T-Mobile love and one that doesn't.Who has the fastest 5G network? ›
T-Mobile hits 150 Mbps in users' average 5G Download Speed
While in the previous 5G Experience report T-Mobile led by an impressive 62.7 Mbps, this time T-Mobile places at least 93.9 Mbps ahead of its competitors, with our users enjoying a 5G Download Speed that's 2.7-3.1 times as fast as Verizon and AT&T's scores.
Metro vs. AT&T MVNOs.
|5G bands||Low-band Mid-band||Mid-band|
If any new applications use data in the background (to look for notifications, etc.), Or even auto play videos while in the app. Next, look at your home WiFi and the settings on your device. In an unusual circumstance, your phone may loose connection with your WiFi, and may use 4g lte, which would increase your usage.How fast is metropcs internet? ›
It offers only one plan, but you get download speeds of up to 115 Mbps for only $50 per month, as well as unlimited data.Will 4G be phased out? ›
No, 4G LTE shutdown will not be happening for atleast a decade. Therefore, the thing to remember is that 4G will not be going away anytime soon, regardless of how fast the 5G network grows. The plan is for existing 4G LTE networks to be used by carriers well into 2030.Do you pay extra for 5G T-Mobile? ›
If you have a 5G-capable device, good news—5G access is included in all our plans, at no additional cost.How can I get a 5G phone for free? ›
Free 5G government phones are available from some companies for those eligible for ACP or Lifeline. These companies include StandUp Wireless, SafeLink, Assurance Wireless, and Cintex Wireless. Not all companies offer services of 5G phones in every state.What carrier is compatible with MetroPCS? ›
MetroPCS (now Metro by T-Mobile) use T-Mobile's nationwide GSM network and is a prepaid carrier that offers 4G and 5G phone services.Who is the best cell phone carrier in the United States? ›
With an extensive national network, Verizon is the leading wireless provider. It receives top scores for network coverage, speed, and reliability. Verizon's plan and device flexibility, combined with excellent business features, makes it the clear winner in our best overall cell phone provider category.Which cell phone brand is the best? ›
In our mind, Samsung is the best phone brand you can choose in 2022. It produces excellent phones across a range of prices and has even managed to improve its lackluster record of software updates.Which mobile network is the best in USA? ›
In 2022, T-Mobile isn't just America's fastest network, it's also the best. For this year's nationwide mobile network tests, we've changed everything. We drove more than 10,000 miles across the country with new software that tracks dropped calls and provides a better measure of reliability.
5G has lower latency than LTE. The 5G standard is intended to substantially reduce downloading latency down to 4 milliseconds for phone devices and one millisecond for devices such as self-driving vehicles that depend on ultra-reliable low latency connectivity (about ten times quicker than LTE's ten milliseconds).Who has the fastest 5G network 2022? ›
Hrvatski Telekom is Croatia's Speedtest Awards Winner for 5G mobile network speed during Q2-Q3 2022. To win this award, Hrvatski Telekom achieved a Speed Score of 232.58, with median download speeds of 255.86 Mbps and median upload speeds of 28.47 Mbps.Is T-Mobile 5G better than Verizon? ›
While the Un-carrier may lag behind Verizon in actual 4G LTE coverage, it's leading the charge with its 5G rollout. T-Mobile can spread its high-speed network over greater distances thanks to a low-band setup.Why T-Mobile is the best carrier? ›
T-Mobile had the best average download speed across all tests at 264.4Mb/s, beating out Verizon's average speed of 156.8Mb/s and AT&T's average speed of 79Mb/s. T-Mobile also had average upload speeds that beat out Verizon and AT&T.Is Verizon owned by T-Mobile? ›
T-Mobile does not own Verizon as of writing this article. These two remain separate entities and continue to work on their own. Both companies compete to provide their subscribers with the best coverage and offers and continue to strive to be the best and largest network.Why Verizon is the best? ›
In its latest survey of the Fastest Mobile Networks, PCmag.com observed of Verizon, “The nation's largest carrier also runs the nation's fastest LTE data network, with the fastest download speeds and lowest latency.”Can I use T-Mobile phone with Metro PCS? ›
Can I use a T-Mobile phone on my Metro PCS account? Yes, BUT the T-Mobile phone must first be fully network unlocked (or SIM unlocked) before it will work on Metro.Can you buy a T-Mobile phone and use it for Metro PCS? ›
once its cleared to be unlocked yes you can take it over to Metro..but it must be unlocked from TMO first.What network is Metro PCS on? ›
Metro is powered by T‑Mobile––America's largest 5G network. And while 5G grows, you can count on our 4G LTE network that connects 99% of Americans.Does Metro by T-Mobile have 5G? ›
All T-Mobile and Metro by T-Mobile plans include access to 5G at no extra cost.
Metro uses T-Mobile's network, so performance and coverage are similar in most places. Put simply, customers of either provider should have any issues. 4G LTE speeds are available across the country, including in many rural areas. In testing, Metro has been determined to provide similar speeds and coverage as T-Mobile.How does T-Mobile's metro work? ›
All of Metro By T-Mobile's plans are “prepaid,” meaning you pay for service in advance. Plans start at $30 per month for unlimited calling and texting with 2 GB of data and go, up to $60 per month for the Unlimited Plus plan for a single line. Unlimited calling and texting is included in all plans.What carriers are compatible with MetroPCS? ›
Your Phone Must Use GSM Technology
In the United States, T-Mobile and AT&T use GSM while Verizon, US Cellular and Sprint use CDMA.
Existing customers can add new lines to their account by visiting a Metro by T-Mobile store or by calling Customer Care at 1-888-8metro8. Is there an activation fee? Currently, there is no fee to activate when you use the Online Activation Tool.Can I upgrade my phone at Metro? ›
Who is eligible to trade in a device? New or current Metro by T-Mobile customers with a qualifying transaction which includes: new activations, add-a-lines, or upgrades with a device purchase are eligible to trade in their phones.Are all T-Mobile phones unlocked? ›
Generally T-Mobile devices will come carrier locked to the T-Mobile network so you cannot use it with a sim card from another provider. Depending on the make and model, you will either require an unlock code, or unlock the device on the back end (iPhones and devices with preinstalled T-Mobile Unlock Apps).Is MetroPCS unlimited data really unlimited? ›
How Many Minutes, Messages, and GB Of Data Are Included With The Metro by T-Mobile Unlimited High-Speed Plan? The Metro by T-Mobile's Unlimited High-Speed plan includes unlimited minutes, messages, and 4G LTE data.Is MetroPCS 5G good? ›
Metro vs. AT&T MVNOs.
|5G bands||Low-band Mid-band||Mid-band|
It offers only one plan, but you get download speeds of up to 115 Mbps for only $50 per month, as well as unlimited data.Who has the best 5G service? ›
T-Mobile takes the cake for 5G with unparalleled cellular coverage and good speeds. Finally, Verizon boasts the best 4G LTE network overall and the fastest—but not widely available—5G availability.
Free 5G government phones are available from some companies for those eligible for ACP or Lifeline. These companies include StandUp Wireless, SafeLink, Assurance Wireless, and Cintex Wireless. Not all companies offer services of 5G phones in every state.Will 4G phones work in 2022? ›
T-Mobile has listed the dates for shutting down Sprint's 3G and 4G LTE networks, and migrating people to modern broadband speed pastures. These are January 1, 2022 for Sprint's 3G network sunset, and June 30, 2022 for the 4G LTE connections, respectively.